Service Desk Support
E.C. Fix Technology Limited
Posted 4 days ago
Ngau Tau Kok
1 year(s) work experience
Job Highlight
Job Description
Working Hour : Required to work on variable 8 working hours on roster basis ( 23:00 - 08:00) and government published public holidays.
Requirements
- Diploma or High Diploma in Computer Science or related disciplines
- Minimum 1 year experience in IT industry
- Fresh graduates are welcome
- Hands on experience in windows 10, 11 and user support
- Hands-on experience in Windows server, AD, Exchange, VMware and Networking equipment, Office365
- Good team player, self-motivated
- Fluency in spoken and written English and Chinese, Mandarin dialogue.
- Immediate availability is highly preferred
Responsibilities:
- Provide IT hotline and customer service
- Provide helpdesk support of IT Systems
- Provide remote support to end users trouble shot.
- Monitor and maintain SLA, chase and follow up outstanding tickets with users.
The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.
| Job Function | |
| Work Location | Ngau Tau Kok |
| Education |
Non-Degree Tertiary
|
| Skills | Teamwork |
| Spoken Language | Fluent Cantonese / Fluent English / Fluent Mandarin |
| Written Language | Fluent Chinese / Fluent English |
| Employment Type | Full Time |
| Industry | Electronics / Electrical Equipment |
About company
E.C. Fix Technology Limited
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