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Service Executive / Parent Consultant / Customer Consultant (5-day work week)

World Family Limited
Posted on 2024-11-05

Lai Chi Kok
0 year(s) work experience
Dental insurance / Five-day work week / Medical insurance / Bonus / Marriage leave / Compassionate leave

Job Highlight

  • Good exposure to education centre & customer services
  • Convenient work location near to MTR station (Lai Chi Kok)
  • 5-day work week

Job Description

Responsibilities:

  • Handle Parent Consultation Hotline
  • Conduct parent workshop relating to product and centre services
  • Provide service support in membership programs
  • 5-day work week (roster schedule from Mondays to Sundays)

Requirements:

  • Work experiences in Education Centre operation is highly preferred
  • Experiences in Early years education would be an advantage
  • Diploma holder or above, excellent interpersonal skills and fast learner
  • Customer-oriented, good presentation and problem-solving skills
  • Well-organized, detail-oriented and able to work independently under pressure
  • Good command of written and spoken English, Mandarin and Cantonese
  • Proficiency in MS Office (e.g. Word, Excel, PowerPoint)
  • Being an ex-member of our company is a definite advantage
  • Immediate available is preferred

Benefits:

  • 5-day work week
  • Compensation leave for OT
  • Discretionary Bonus
  • Medical Insurance
  • and More!

For further details, please visit our website: 

https://www.worldfamily.com.hk/


With an energetic working environment at D2 Place, we offer entertainment fund, medical and dental insurance and other comprehensive fringe benefits to the right candidate.

We are an equal opportunity employer. Qualified candidates please send your detailed resume in MS Word format along with your present & expected salary and available date by CLICKING the Apply Now button.

Only short-listed candidates will be contacted. All information collected will be used for Recruitment purpose only.

 

Job Function
Work Location Lai Chi Kok
Benefits Dental insurance / Five-day work week / Medical insurance / Bonus / Marriage leave / Compassionate leave
Education
Non-Degree Tertiary
Skills Customer service / Problem-solving / Organization / Microsoft Word / Microsoft Excel / Microsoft PowerPoint
Spoken Language Intermediate Cantonese / Intermediate English / Intermediate Mandarin
Written Language Intermediate Chinese / Intermediate English
Employment Type Full Time
Industry Education / Training

About company
World Family Limited
We are a premier Disney licensee, a leader in children English learning programs with established operations in Japan, Taiwan, Hong Kong and new markets to be added in near future. Our vision is to transform dreams into reality by creating effective and enjoyable English learning environments to children throughout the world, and nurture a sense of world family. To cope with our operation, we would like to invite high-calibre, self-motivating candidates to grow with us.