Customer Service Assistant (Service Centre)

Responsibilities

• Handle customers’ inquiries, feedback and complaints
• Process customers' orders e.g. order checking, order formulating, etc.
• Manage product return workshop and warehouse
• Provide clerical support including filing, data entry and any follow up action

Requirements

• Form 5 or above
• At least 2 years customer service working experience, preferred in electrical appliance industry
• Proactive, self-motivated, well organized, with strong sense of responsibility
• Good command of both written English and Chinese and spoken Cantonese
• Well-versed in MS Word, Excel and Chinese Word Processing
• Immediate available highly preferred