Customer Services Assistant 客户服務助理

Responsibilities:

• Execute dealing orders;
• Provide service for dealing, online trade and quote services;
• Handle internal communications;
• Support daily operation at trading desk;
• Complete ad hoc tasks as assigned;
• Provide professional administrative and customer services support;
• Responsible for answering customer enquiries via different channels, including social media platform, phone call and email;
• Deliver quality customer service through call activities, follow up and handle inquiries with good communication skill, friendly and polite manner;
• Any other ad hoc duties assigned by supervisor.

Requirements:

• Able to work independently, self-motivated with strong sense of responsibility and analytical mind;
• Good command of written and spoken English and Cantonese, and Mandarin proficiency is preferred;
• Proficiency in MS Word, Excel;
• Knowledge in Securities trading industry is a plus;
• Knowledge in Mainland China customers is a plus;
• Positive, self-motivated with good communication skills.

➤ Job location : Lai Chi Kok

➤ Salary : $16,000 – $18,000 per month

We offer a competitive remuneration package to the right candidate. Interest parties pleasesend detailed resume (including last and expected salary) to the HR & Admin Department Department at candy@livermoreinc.com or clicking on the 【  Apply now 】 button.

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