Sales & Operations Specialist

Join Our Team at Silverback

Are you passionate about helping students achieve their academic goals? Do you thrive in a dynamic, startup-like environment? If so, Silverback may be the perfect fit for you. We are looking for a dedicated Sales & Operations Specialist to join our dynamic team!

Key Responsibilities:

• Client Relationship Management: Build strong relationships with students and parents, guiding them through the admission process.

• Sales Strategy Development: Collaborate with the team to create effective strategies for recruiting students.

• Customer Satisfaction: Ensure a seamless experience for clients by proactively addressing challenges and enhancing satisfaction.

• Process Improvement: Continuously evaluate and improve admission service processes.

• Collaboration: Work with marketing and operations to provide cohesive support for students.

Job Requirements:

• Communication Skills: Fluency in Cantonese and English (written and verbal) is essential.

• Education: Bachelor’s degree in Business, Marketing, Education, or related field preferred.

• Experience: Preferably have relevant experience in customer relations (at least 1 year); fresh graduates are welcome.

• Mindset: Strong commitment to delivering exceptional client experiences.

Benefits:

• Attractive bonus scheme
• Startup culture valuing ideas and collaboration
• 5-day work week and generous paid time off
• Mandatory Provident Fund Contribution