Business Analyst (West Kowloon)

We are looking for a Business Analyst to join our clients' fast-growing team.

Responsibilities:

• Provide system support and handle business user enquires on Ticketing and Revenue systems and enable business users to perform business operations.
• Collaborate with key stakeholders to collect, analyze, and document business requirements. Identify pain points, inefficiencies, and opportunities for improvement in the current Ticketing and Revenue systems.
• Document the application/data flows for the systems to visualize the business processes 
  Liaise with IT technical teams, including architecture, infrastructure, integration and cybersecurity requirements and specifications.
• Facilitate meetings with stakeholders and IT Teams to gather requirements, validate proposed solutions, and resolve conflicts or ambiguities.
• Work with the vendors to design, develop and implement the solutions that fits the business requirements.

Requirements:

• Bachelor’s degree in Computer Science, Information Systems or related field.
• Have a minimum 3 years of business analysis and project management experience.
• Proven experience as a Business Analyst, with a relevant experience in revenue systems.
• Excellent communication skills to facilitate discussions among vendors, IT technical teams, and stakeholders. 
  Hands-on experience in the documentation of system flow, workflow and data diagrams. 
• Strong analytical and problem-solving skills and the ability to translate business needs into clear and concise requirements.
• Familiarity with Agile or Waterfall project management methodologies.

Interested parties please send your full resume with current and expected salary & notice period via email to: recruitment.hr@ spiakl. com or click “Apply Now”. No expected salary mentioned in the resume will not be considered.

All collected information will be kept confidential and used for recruitment purposes only.