Crystal Jade La Mian Xiao Long Bao

Jobs for Crystal Jade La Mian Xiao Long Bao
Shop Manager / 分店經理
翡翠餐飲集團(大中華)有限公司 Crystal Jade Culinary Concepts Holding (Great China) Limited (Not Specified)
Salary negotiable1 day ago
WhatsApp employer for enquiries

Not Specified
8 year(s) work experience
Salary negotiable
Medical insurance / Bonus / Promotion opportunities / On-the-job training / Marriage leave / Free duty meal / Birthday leave / Compassionate leave

Job Highlight

  • Store Operations 店舖營運
  • Customer Service 顧客服務
  • Customer Complaint 顧客投訴

Job Description

Responsibility

·       Manage the daily operations of assigned shops to maximize sales & productivity, manpower efficiency and guest service standard

·       Lead the team to achieve the company objectives, business targets, services standard, and hygiene standard

·       Build and maintain customer relationships, handle customer complaints, and manage crisis situations.

·       Effectively monitor P&L and manpower plan and cost management

·       Ensure providing the required high levels of service quality and dining environment

·       Recruit and develop high performance frontline team

·       Prepare analysis and action plans for tackling market trends and make recommendations accordingly

·       Design and deliver training programs for frontline staff

·       Conduct field coaching

·       Support ad-hoc projects as assigned

 

Requirements

·       Diploma holder in a relevant discipline with 5 or above relevant experience at supervisory level (candidates with lower qualifications but exceptional service record may also apply)

·       A good team player with excellent interpersonal communication skills

·       Quality-and-service-oriented, strong leadership and people management skills

·       Good in Hygiene knowledge

·       Good commands of both spoken Chinese, English and Putonghua

Candidates with less experience will be considered as Assistant Shop Manager

 

職位 : 分店經理

職責

·       管理店舖的日常運營,將銷售和生產力、人力效率以及顧客服務標準最大化

·       帶領團隊達成公司目標、業務指標、服務標準和衛生標準

·       建立和維持良好顧客關係,處理顧客投訴,並管理危機情況

·       有效監控損益表和人力計劃及成本管理

·       確保提供高水準服務質量和用餐環境

·       招募和培養高效率的前線團隊

·       準備市場趨勢分析和行動計劃,並根據需要提出建議

·       設計和提供培訓予前線員工

·       進行現場指導

·       支援的臨時項目

 

要求

·       持有相關學科的文憑,並具有5年以上的相關管理經驗(具有較低學歷但服務記錄卓越的候選人亦可申請)

·       具備良好的團隊合作精神,優秀的人際溝通能力

·       以質量和服務為導向,具備強大的領導能力和人員管理技巧

·       具備良好的衛生知識

·       良好的中文、英文和普通話口語能力

·       具有較少經驗的候選人將被考慮為分店副經理

有意者請Whatsapp 5348  3695 / 致電 2686 3539 預約面試  

 

所有資料將會絕對保密,並只用作考慮本集團 / 本公司 有關或類似職位之申請。


Job Function
Work Location Not Specified
Benefits Medical insurance / Bonus / Promotion opportunities / On-the-job training / Marriage leave / Free duty meal / Birthday leave / Compassionate leave
Education
School Certificate / HKDSE
Skills Customer service / Sales / Interpersonal skills / Time management / Point-of-sale (POS) systems / Communication / Teamwork / Microsoft Word
Spoken Language Intermediate Cantonese / Intermediate English / Intermediate Mandarin
Written Language Intermediate Chinese / Basic English
Employment Type Full Time
Industry Hospitality / Catering / Club

About company
翡翠餐飲集團(大中華)有限公司 Crystal Jade Culinary Concepts Holding (Great China) Limited
本集團自1992年在新加坡創立,一直守持「品質至上、以客為尊」的服務宗旨及不斷追求完美餐飲經驗為已任,集團發展至今已成為當地最具規模及多元化的中菜餐飲王國,分店亦遍達東南亞及美國各地等22個城市,經營分店超過100間;集團為拓展在香港及華南地區的業務,現誠邀有志人士加入我們,實踐我們的品牌承諾。
Launched in 1992, Crystal Jade Culinary Concepts Holdings (“Crystal Jade” or “the Group”) is a Singapore-based culinary brand with one-MICHELIN star and multiple MICHELIN Bib Gourmand awards, managing over 100 outlets across 22 major cities. Well-regarded for its culinary expertise and commitment to quality, the Group’s brand mission is to promote authentic Chinese cuisine and culture.