Assistant Customer Services Executive 助理客戶服務主任 / Concierge 賓客服務專員 (中環甲級商廈)

About us

We are a well-established Hong Kong listed company mainly engage in property investment, property development, property management and hotel management. We are looking for a proactive and pleasant candidate to join our Property Management Team.

Qualifications & experience

• HKCEE / HKDSE or above 中學文憑試或以上程度
• 1-2 years’ customer services experience in property management, relevant experience in hospitality or other industries will also be considered. 1-2年物業管理客戶服務經驗，具酒店業或其他相關經驗亦會考慮
• Holder of Security Personnel Permit and QAS certificate. 須持有效保安員證及QAS證書
• Pleasant and proactive with good interpersonal and communication skills. 友善及積極主動，具良好溝通和人際交往能力
• Knowledge in MS Office applications and Chinese Word Processing. 懂電腦文書操作
• Good command of both spoken and written English and Chinese. 具良好中文及英文讀寫能力

Tasks & responsibilities

• Provide quality customer services for a Grade A commercial building 為甲級商廈提供優質客戶服務
• Perform concierge duties, handle enquiries and requests from tenants and visitors in a professional and customer-oriented manner 履行禮賓職責，以專業及以客為本的服務態度，處理租戶及訪客查詢及請求
• Coordinate with service vendors for property's facilities repairing and maintenance 協調服務供應商進行大廈各維修及保養之工作
• Assist the Building Manager in handling emergencies and other property management related matters 協助大廈經理處理緊急事務和其他物業管理相關事務
• Be responsible for the administration and clerical work of the property's Management Office, including but not limited to data input, maintaining filing system and reports preparation 負責大廈管理處日常行政及文書工作，包括但不限於資料輸入及整理，以及製作報告
• Participate in ad hoc tasks as required 參與上司安排之非恆常工作

Benefits

• Monthly Salary $21,000 月薪可達$21,000
• 10 hours per day 每天工作10小時
• 6-day work week 每周工作六天
• 10 Days of Annual Leave 10天有薪年假, Full Paid Sick Leave 全薪病假, Maternity Leave & Paternity Leave 產假及侍產假, Marriage Leave & Compassionate Leave 婚假及恩恤假, Labour Holiday 勞工假期, Medical Insurance 醫療福利 (staff & family member 員工及家屬), Life Insurance 人壽保障
• Staff Training 在職培訓 & Good Opportunity for Advancement 良好晉升機會
• Overtime allowance 加班津貼, Duty allowance for Typhoon and Rainstorm 颱風及暴雨工作津貼

有意者請於辦公時間內致電2983 7737余小姐洽或按”Quick Apply”遞交履歷 (須連同現時/最近及要求薪金)申請。

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