Bath & Body Works -Store Manager/ Sr Retail Associate/ Retail Associate

BATH & BODY WORKS –  STORE MANAGER

POSITION SUMMARY

• Lead the Store by representing the Brand and driving its initiatives whilst aligning to Valiram procedures and quest for excellence.
• Oversee all aspects of store performance through sales management, operational excellence and people leadership, as well as store visual aesthetics and environment.
• Maintain inventory integrity – minimize stock losses & ensure monthly (& daily if necessary) stock counts.
• Foster a positive, engaging and ethical working environment.

KEY AREAS OF RESPONSIBILITIES

• Analyze sales figures, monitor expenses to optimize sales and profits.
• Optimize the duty rosters to guarantee proper floor coverage, maximize sales whilst minimizing payroll expenses.
• Provide continuous coaching to floor staff on customer service, selling skills, product knowledge, etc. to ensure the highest level of service is achieved.
• Perform and supervise store opening and closing procedures and to ensure the process is in compliance with company SOPs.
• Work with the store staff to manage inventory and minimize stock losses.
• Lead the recruitment process for front line staff and work together with relevant HR Dept. to successfully close the vacant positions in the store.
• Provide specific development for the Assistant Store Manager and Supervisor by assigning accountabilities and training with consistent follow up and feedback.

REQUIREMENTS

• One to two years’ experience in the manager role in the retail industry.
• University graduate or above, with good command of spoken Cantonese, English and Mandarin.
• Passionate in home-fragrance and a love for customer experience.
• Leadership Skills, pleasant, outgoing and willing to learn.
• Proficient in all Microsoft Office applications as well as Customer Relationship Management (CRM) software.

BATH & BODY WORKS - SENIOR RETAIL ASSOCIATE/ RETAIL ASSOCIATE 高級銷售員/銷售員

(Sha Tin, Kowloon Tong, Mong Kok, Tung Chung, Tsim Sha Tsui, Yuen Long, Tai Koo)

POSITION SUMMARY

• To create and maintain a long-term relationship with the customers in order to achieve sales goals.
• Represent the Brand in a positive manner while ensuring recurring.
• Responsible for assisting customers with choices, assist and provide information about the product in question.
• Foster a positive, engaging and ethical working environment

職位概要

• 與客戶建立良好的關係。
• 保持積極正面的心態。
• 協助客戶購物及提供有關產品的資訊。
• 營造一個積極、具吸引力和適合的工作環境。

REQUIREMENTS

• A new graduate is considerable, but one year's experience in the retail industry is preferable.
• Form 5 graduate or above, with good command of spoken Cantonese, English and Mandarin.
• Passionate in home-fragrance and a love for customer experience.
• Excellent in interpersonal and customer services skills.
• Good team player, pleasant, outgoing and willing to learn.

要求

• 歡迎應屆畢業生，有一年零售經驗為佳。
• 中五畢業或以上，具備良好的粵語、英語及國語能力。
• 對家用香氛充滿熱情、熱愛提供顧客體驗。
• 優秀的人際溝通和客戶服務能力。
• 保持團隊合作精神，個性開朗、外向、樂於學習。

Candidate with more retail sales experiences would be considered as Senior Retail Associate

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 Full Time Remuneration Package / Benefits 全職福利

• Commission 佣金
• Incentive Scheme 獎勵計劃
• Allowances 津貼
• Attractive New Joiner Incentive 新人獎金
• 17 Days Holiday 17日假期
• Medical Insurance 醫療保險
• Staff discount 員工折扣
• Annual leave 年假
• Marriage leave 婚假
• Maternity leave 產假
• Paternity leave 陪產假
• Compassionate leave 恩恤假
• Birthday leave 生日假
• Annual Bonus 年度獎金
• Others leave 其他假期