Customer Success Executive
FiveStones Limited
刊登于2025-02-13
九龙湾
0年工作经验
职位亮点
职位描述
What do you need to do?
- Responsible for onboarding new customers to Google Marketing Platform (GMP)
- Support customers in using GMP products through training and demonstration of product features and new releases
- Be the first point of contact for customer enquiries
- Collaborate with cross-functional teams across the business to ensure appropriate response and accurate information and solutions are delivered to customers effectively
- Assist CSM in customer growth strategies planning & periodical account reviews
- Maintain product expertise across GMP products
- Handle ad-hoc projects as assigned
What do you need to have?
- Bachelor’s Degree in Marketing, Communications or related discipline
- 1-2 years of solid working experience in digital marketing
- Knowledge of Programmatic advertising, SEM, Google Tag Manager & Google Analytics preferred
- Experience in customer service/support or technical support environment preferred
- Experience in technical writing preferred
- Knowledge of HTML, CSS & JavaScript preferred
- Excellent presentation skills, verbal and written communication skills in Chinese (Cantonese and Mandarin) and English
- Comfortable working in a fast-paced & multinational environment and with a distributed team
- A good team player & fast learner with a good “people person” personality & sense of humor
工作种类 | |
工作地区 | 九龙湾 |
有关招聘公司
FiveStones Limited