IT Support

Job Description

• Provide helpdesk support for hardware and software, computer installation and setup,
• Maintain local office infrastructure, including cabling, access control, surveillance, and audio-visual equipment
• Email setup & support for computer or mobile device, basic printer setup & support
• Update and maintain the inventory of computer equipment and software
• Perform any other duties as assigned

Job Requirements:

• Degree in Computer Science or a related field.
• 2+ years of experience in helpdesk support, with expertise in troubleshooting office equipment and software and MNC work experience is highly preferred
• Good knowledge of computer networks and network device configuration, including desktop, Windows OS, O365, AD, VPN, conference solutions, etc.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
• A good team player with a strong sense of responsibility and good interpersonal
• Proficiency in both English and Chinese.