SOC Operator

To cope with our expansion and continuous growth in the transportation and logistics related service, we are inviting talents to join our professional team.

About the Role:

• Conduct 24 hours monitoring Applications Status and Network Connectivity to ensure FFTS services in proper operations (Shift duty is required)
• System support for Backup office operations and Fields equipment
• Troubleshoot, install, and fix computer system hardware and software of all types
• Travel to Fields locations to fix various hardware and software problems and perform inspection, installations and updates
• Perform preventative maintenance on hardware systems and network equipment to prevent errors

About You:

• Diploma or above in Information Technology, Computer Science or related disciplines
• Minimum 1 year experience in service operation areas; Experience on call Centre or customer service would be advantage
• Hands-on experience SQL or CRM is an advantage
• Sound computer skills and knowledge of MS Office tools
• Good presentation and communication skills
• Good command of spoken and written English and Chinese

What you can get from us:

• On-the-job training, learning and development provided
• Executive workshops, interest class, corporate purchase discount offered by SHKP
• Competitive salary and annual leaves
• Flexible working opportunities

Interested parties, please send full resume with expected salary and available date to Human Resources and Administration Department by e-mail or by fax 2111 9459.

(Data collected will be used for recruitment purpose only.)