Yamada Miyura-Shop Sales Executives/Supervisor/Manager(Full time and Part time)

Job Responsibilities

• Maintain and enhance relationships with the company's existing Prestige customers (focus on B2C).
• Communicate with clients daily through various channels such as phone, WhatsApp, WeChat, Email, etc.
• Provide personalized services and solutions based on client needs and feedback.
• Manage and update a fixed client database, with each manager handling approximately 1,500 to 2,000 clients.
• Assist in developing and executing client care plans to enhance client satisfaction and loyalty.

Job Requirements

• At least 8 years of experience in customer service or client relationship management.
• Excellent communication and interpersonal skills, with the ability to build and maintain long-term client relationships.
• Proficient in using communication tools such as phone, WhatsApp, WeChat, and Email.
• Strong problem-solving skills and adaptability.
• An interest in Japanese skincare products and functional foods is preferred.
• Experience in providing premium customer service is a plus.

Compensation and Benefits

• Attractive Monthly,Quaterly and Annual Bonus Plans.
• Five-day work week.
• Public holidays and 12 days annual leave.
• Convenient office location in Wan Chai.
• Comprehensive training and development opportunities.
• 1000 per day and shift required for part time .