Manager, Operational Excellence

About Brink's:

Brinks is the world’s largest cash management company. Our strong market position is supported by new leadership with a proven track record of success, a long-term strategy to drive growth, and financial strength to continue to capture market share. Our culture of continuous improvement is supported by a global team dedicated to providing exceptional customer support. Our customers include financial institutions, retailers, government agencies (including central banks and mints), jewelers and other commercial operations around the world.

Role

The Manager, Operational Excellence, has responsibility for leading of the country's operations and lean transformation to achieve world-class service level delivery to the customers. This leader will commit in driving the operational excellence and project management strategy across multiple sites including supporting the lean transformation within business areas. The leader will partner with company stakeholders to define and execute “needle-moving” process improvement initiatives across operations, simplifying the process landscape and enhancing the ability of all processes to deliver on time, on budget and with world class service level to the customers.

Key Responsibilities

• Lead and drive performance improvement and operational excellence strategies within local sites
• Lead and facilitate cross-function continuous improvement initiatives, Kaizen, and A3 projects
• Work closely with ground levels for strategy implementations and project execution
• Lead and facilitate the root cause analysis (RCA) workshops within operations
• Support process mapping workshops to create a baseline and identify gaps and opportunities for improvement within processes
• Supports process owners to review site-level operational process data, analyze and provide recommendations
• Supports continuous improvement training as a trainer within local sites
• Supports continuous improvement culture transformation journey within local sites

Requirements

• Degree holder in Engineering, Business Administration, or equivalent
• At least 6 years of lean implementation/ business process analysis experience
• At least 6 years of experience in manufacturing/ labour-intensive capacity
• Proven record of delivering results in a high-performance continuous improvement environment through the implementation of and expertise with Lean management methods
• Possess the technical skills necessary to resolve various business issues (growth, productivity, quality, and margin)
• Fluent in English and Cantonese
• Demonstrated mastery of a variety of Lean or Six Sigma tools
• Exceptional team and workshop facilitation skills
• Lean Six Sigma Green Belt or Lean practitioner trained is an advantage
• Strong business acumen

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/similar posts within the Group/Company.