Systems Support Engineer (Production Operations & Technical Support)

Reporting to Vice President, Production Operations and Technical Support, this position is to provide on-going management & support of the 7x24 production systems, including the GETS platform, the commercial services application platform and the associated telecommunication network. This covers the various infrastructure components, e.g. UNIX servers, routers, firewall, SAN storage, and related application software packages.

Frequent communication and coordination with outsourced service providers is expected. Ad hoc after office hour work would be required.

Duties and Responsibilities:

• To provide support and management for all system and network infrastructure components. This includes UNIX system administration, hardware setup and configuration, performance monitoring and capacity planning.
• To provide software support to end-users thru problem identification and resolution, escalation of problem to senior management and the system vendors, also to conduct software upgrades and implementations.
• To support the telecommunications network for current and future requirements so that a reliable service is provided to our clients to meet the required performance levels.
• To evaluate and recommend new technology items those are applicable to the company, and incorporate as appropriate in the technology forward plan.
• To provide 7x24 2nd levels support to our facility services providers on related technical matters.

Job Specifications:

• Degree in computer Engineering, information Technology, computer science, or similar credential, preferred with IT security related certificates, such as CISSP, CISA.
• Minimum 5 years solid experience of UNIX and SAN infrastructure administration and experience on performance monitoring and tuning.
• Preferably with hands-on experience on system and network security – firewall, intrusion detection system, and data encryption products.
• Knowledge in Web and internet technologies, and experience in web application development and programming are added advantages.
• Project management experience can be bonus.
• Stable, proactive, good interpersonal, analytical and problem solving skill, able to work independently and under pressure.

We offer fringe benefits including 5-day work week, medical insurance, double pay, discretionary bonus, birthday leave and good career prospects. Interested parties, please apply with a detailed CV with present and expected salary to: The Human Resources Department, Tradelink Electronic Commerce Limited, 11/F & 12/F, Tower B, Regent Centre, 63 Wo Yi Hop Road, Kwai Chung, Hong Kong or by fax : 25991680.