Business Analyst (Digital Transformation & Automation)

To improve operations efficiency in parallel with business expansion and organizational changes, we are looking for a good team player to execute our digital transformation strategy.

About Your Role:

• Implement technologies and innovative ideas to digitize business processes, as well as minimize redundant operations for increasing value and productivity
• Discover underlying problems in changing businesses, identify rooms for improvement, propose solutions to stakeholders and deliver desired outcomes
• Design, evolve and optimize operation steps in micro level, and propose for new development and enhancement on application systems with solution architect and developers
• Participate in system implementation projects, including business requirement analysis, user training and system testing
• Support BI collaboration with regional functions, and maintain data catalogues with effective documentation and controls that correspond to business planning and analytical needs
• Perform front line support to regional offices on application systems, and resolve incidents and issues with teammates according to the SLA
• Assist user adoption of tools in mix with current application systems to eliminate manual workloads and/or errors from data processing, such as workflow management and robotics process automation

Does it sound like you?

• Bachelor's degree or higher in information security, computer science, engineering, or related disciplines.
• At least 3 years relevant experience with business transformation, process improvement, and data analytics
• Solid experience with business operations in regional organization
• Knowledge of business case analysis, operation management and business accounting
• Proficient in fact finding and storytelling to communicate effectively when presenting ideas and solutions
• Experience on Enterprise Applications such as ERP, CRM, SCM and HRMS
• Experience on using Microsoft 365 and Google workspace
• Good team player and analytical thinker with a Can-Do Attitude
• Candidate with less experience will be considered as Associate Business Analyst

Interested parties please forward your full resume (in Microsoft Word or PDF format) with current and expect salary to Ricoh Asia Pacific Operations Limited, by clicking "Quick apply .

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.