Assistant Customer Services Officer (Ref: 2067_CLLE)

Job Description
The Centre of Learning and Life Enhancement (CLLE) is an innovative, multicultural and professional one-stop learning center equipped with a full spectrum of educational and learning services catering for the whole family. To cope with our growth, we are now inviting high caliber to join our team.
 

Key Responsibilities

• Answer the general enquiries via telephone, email and visitors at the reception counter
• Handle customer  complaints and feedback  of courses, members and center facilities in professional manner at the CLLE
• Process membership applications, courses enrollment and payments
• Assist in center relationship building events 
• Provide general administration work and data compilation as required 
   

Requirements

• Diploma or above with 2 years work experience in any disciplines
• Excellent command of written and spoken English and Chinese (Both Cantonese and Mandarin)
• Proficiency in MS Office applications and Chinese Word Processing
• Customer service oriented, good telephone manner
• Strong sense of responsibility, able to work under pressure and meet deadline
• Detailed mind, enthusiastic, willing to learn and able to work independent 
• 5 days work and 44 hours per week including Saturdays 

Interested parties please send full resume with present and expected salary by:

Email: Click 'Apply Now' button below 

Only short-listed candidates will be contacted for interview and all personal data collected will be used for recruitment purposes only.

We are an equal opportunities employer
香港基督教女青年會 (女青)
Hong Kong Young Women's Christian Association (HKYWCA)