Business Development Specialist

About the Role

Eats365 is rapidly-growing in the F&B industry in over 27 regions. Our solution helps thousands of restaurants maximize their productivity and serve their customers better every day. As a Business Development Specialist, your goals will be to help to expand our sales channels, gain market share and bring restaurants globally one step closer to the future of dining.

How will you achieve these goals? Through building and nurturing meaningful business partnerships.

Our portfolio of diverse partners all play a key role in our success. Solution partners are third-party apps (currently over 100 globally, and growing!) that are integrated into our product ecosystem. You, as a Business Development Specialist, will not only help to find more solution partners that complement our product ecosystem, but will also collaborate with them on strategies to better penetrate the market together.

Reseller partners act as Eats365’s representatives in their respective local markets. You will nurture a strong working relationship with them and develop ways to ensure their success. This includes building training decks that encapsulate our vision, the standout points of our product ecosystem and how to represent Eats365 in the best possible way to customers.

What You’ll Do:

• Identify and develop partnerships to grow our partnership ecosystem
• Understand customer pain points and what drives decision-making in our target market
• Gain a deep understanding of the competitive landscape and differentiate Eats365 from other competitors
• Work out strategies and propose innovative ways to expand market share
• Work with Customer Success and Sales teams to develop and deliver training and presentations materials (such as training decks) for our partners
• Assist in organizing and executing market activities and events
• Support global region expansion, regularly summarize and maintain smooth communication with the overseas branch office

What You’ll Need:

• At least 2 years’ experience in sales development--B2B, account management or partnership experience
• Good commercial acumen; instinct for developing win-win strategies with partners
• Strong relationship-building and influencing skills; entrepreneurial and display ownership of the role
• Ability to work independently with strong problem-solving and organization skills
• Great presentation (including capturing information on sales decks and materials); strong communication skills in English, Cantonese and Mandarin
• Knowledge in F&B is a plus
• Japanese Language is a plus

Why Join Us?

We are a diverse workplace that builds our ethos upon the pillars of trust and responsibility. We fully believe in the merit of each person we bring on board and reward our team with a work environment that promotes autonomy. What does this mean? We say ‘no’ to punch-in cards and ‘yes’ to flexible hours. Enjoy the journey and love the process - just make sure you get your work done on time!

Who We Are

We started out in 2014 with one simple goal in mind: take an industry that is important to people of all walks of life and develop cutting-edge tech to make it better. In a world where people make use of the latest technology purely to make a quick buck (we’re looking at you NFTs), we are here for the long-haul and genuinely wish to change the F&B industry in a way that will have a positive impact for both restaurant owners and diners.

After 3 years of developing our solution, which incorporates patented technology, we launched to market and instantly disrupted many of the long-seated players in Hong Kong and Taiwan. With our focus on new innovations and solving tomorrow’s challenges today, we stand out by offering a complete solution that is proactive rather than reactive.

While there are certainly other players in the market, our deep and interconnected ecosystem - that spans over 15 modules, with open APIs and 50+ third-party solution partners - changes the game and elevates the industry to new heights. Our unwavering drive and dedication has helped us become pioneers at our craft.

Having matured from a startup, we are headquartered in Hong Kong with offices in Mainland China, Taiwan, Singapore and the USA. With thousands of merchants and brands that span across 19 regions worldwide, we are high-growth yet sustainable; all without the need of backing by VCs!

Are you ready to help and elevate us to the next level in Hong Kong?

Find out more about us at: www.eats365pos.com/hk/en