Concierge Officer
New Charm Management Limited
Posted on 2024-07-23
Not Specified
0 year(s) work experience
$20,000-$24,999/month
Job Highlight
Job Description
Concierge Officer
Responsibilities- Monitor the reception counters and maintain clerical support to the daily operations
- Lead and coordinate the concierge service to provide one-stop service to residents
- Manage residents' inquiries from all channels and achieve company's key performance indicators
- Prepare regular reports
- Staff are required to perform shift duty including (07:00-16:00 / 11:00-20:00 / 14:00-23:00)
- Diploma or Certificate in related disciplines
- Holder of Security Personnel Permit (SPP) & Green Card
- Minimum 2 years' relevant experience in customer service industry
- Good communication, interpersonal and coaching skills
- Excellent customer service attitude
- Knowledge in basic PC skills
- Good command in English and Chinese
Concierge Officer (Night Shift)
Responsibilities- Monitor the reception counters and maintain clerical support to the daily operations
- Lead and coordinate the concierge service to provide one-stop service to residents
- Manage residents' inquiries from all channels and achieve company's key performance indicators
- Prepare regular reports
- Staff are required to perform shift duty at night shift (22:30-07:30)
- Diploma or Certificate in related disciplines
- Holder of Security Personnel Permit (SPP) & Green Card
- Minimum 2 years' relevant experience in customer service industry
- Good communication, interpersonal and coaching skills
- Excellent customer service attitude
- Knowledge in basic PC skills
- Good command in English and Chinese
| Job Function | |
| Work Location | Not Specified |
About company
New Charm Management Limited
