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Customer Services Officer
Pacific Air (HK) Limited
Posted 1 day ago
Tsim Sha Tsui
1 year(s) work experience
Job Highlight
Job Description
Job Duties:
- Manage customer’s enquiries, freight bookings and quotations through telephone and e-mail correspondence;
- Handle customers’ requests and complaints and provide necessary support and service in a professional manner;
- Perform clerical and administrative duties including data entry, invoicing processing, rate filing;
- Collect market intelligence and prepare reports to management;
- Maintain excellent relationship with airlines’ principals;
- Handle customer claims;
- Perform any other ad hoc duties as assigned.
Requirements:
- Diploma or above
- Minimum 2 years of experience in cargo handling within airlines, logistics, freight forwarding or airport ground handling agents
- Excellent command of both spoken and written English and Chinese
- Good inter-personal and communication and strong problem solving skills
- A positive attitude, self-motivated, and good team player with a passion to work in the airlines industry
- Detail-oriented, patient, able to work under time pressure
- Proficient in PC applications and MS Office (Excel, Word, PowerPoint, and Outlook)
- Immediate available is preferred
We offer:
Attractive remuneration package with double pay, discretionary bonus, 5-day work, annual leave, comprehensive medical insurance and rewarding career prospects to the right candidate.
Office location:Tsim Sha Tsui East near Hung Hom MTR station.
Interested parties please send your full resume (in MS-Word format) with availability and expected salary to our Human Resources and Administration attention to: recruitment@pacificair.com.hk
All information provided will be kept strictly confidential and used solely for recruitment purpose only.
Job Function | |
Work Location | Tsim Sha Tsui |
Education |
Non-Degree Tertiary
|
About company
Pacific Air (HK) Limited