Customer Care Officer - Home Electrical appliance

Make the Right Call

刊登於2天前

Kwai Fong

2年工作經驗

Flexible working hours / Medical insurance / Bonus / Marriage leave / Paternity leave

職位亮點

Immediately available is highly preferred
Working location: Kwai Fong area
2 years Customer services experience

職位描述

Job Responsibilities

Understand customer needs and requirements
Provide prompt response and solution of customer inquiries
No cold calls.
Provide product information, place order and follow up.
Fulfil daily operational tasks and documentation in line with Key Performance Index
Maintain and develop customer list

Requirements:

DSE/HKCEE or above
Min 2 years working experience in Sales & Marketing, customer services industry, with experience in home electrical appliance sales will be an advantage.
Outgoing person, initiative, good interpersonal & communication skills
Good command of spoken English, Mandarin and written English
Proficient in MS Office and Chinese word processing
Candidates with more experience will be considered for Senior Customer Service Officer.
Immediately available is highly preferred.

We offer:

Attractive basic salary with monthly performance bonus
Flexible working hours
Comprehensive customer service training
Marriage leave
Paternity leave
Career development
Medical coverage
Vibrant and all-inclusive work place
Equal opportunity Employer

To learn more about Make The Right Call, please visit us www.maketherightcall.com or YouTube channel : https://youtu.be/uUNXWq9r2gw

MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only.As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.

工作種類	Marketing / Public Relations > Marketing - Brand / Product Management Sales, CS & Business Devpt > Customer Service
工作地區	Kwai Fong
待遇	Flexible working hours / Medical insurance / Bonus / Marriage leave / Paternity leave
教育程度	School Certificate / HKDSE
技能	Communication
口語語言	良好 English / 良好 Mandarin
書寫語言	良好 English
受僱形式	Full Time
行業	Advertising / Public Relations / Marketing

有關招聘公司

Make the Right Call

About Make The Right Call

Make The Right Call is based in Hong Kong with more than 20 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non-governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E-Commerce & Lifestyle, it’s also an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.

Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.

Operating 24/7, with a seating capacity of over 330 workstations As a diverse and inclusive organization, we have more than 200 dynamic, energetic, fun and professional team members from all walks of life. Join us at Make The Right Call and learn how you can be a professionally trained Customer Care personnel

To learn more about Make The Right Call, please visit us www.maketherightcall.com