Customer Services Officer (Ref: JM/GETS/CSO)
Job Highlight
Job Description
Job Responsibilities
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Handle telephone & email enquiries and welcome customers' feedback in a professional manner
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Establish a professional image as Software Guidance / Solution Provider / Adviser
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Maintain a good customer relationship by providing one-stop customer service
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Provide excellent quality service to our valued customers with a great expectation & satisfaction
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Help with ad-hoc assignments and deliver to internal users
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Willing to assist customer operation training and will be given an opportunity to train as trainer
Job Requirements
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Form 5 or above, preferable with Certificate / Diploma in Service Management or Computer Studies
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Knowledge in general Microsoft Office applications usage
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Good command of written and spoken in English, Cantonese, and Mandarin
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Pleasant personality, patient, and able to work under pressure
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Experience in shipping or import/export trade is an advantage
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Experience in evening and overnight shift is preferable, attractive allowance are provided
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Immediately available preferred
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Fresh graduate will be considered
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
| Job Function | |
| Work Location | Not Specified |
| Education |
School Certificate / HKDSE
|
| Skills | Customer service |
| Spoken Language | Intermediate Cantonese / Intermediate English / Intermediate Mandarin |
| Written Language | Intermediate Chinese / Intermediate English |
| Employment Type | Full Time |
| Industry | IT / E-Business |
We are aggressively expanding our Services business and looking for a high caliber candidate to join our team.