Senior Sales Support Officer

Why Spacebox?

Are you looking for an exciting opportunity to make a real impact in the on-demand storage industry in Hong Kong? Look no further than Spacebox! As the pioneers in this field, we have transformed the industry and are committed to continuing to set new standards. Joining our company offers not only the chance to make a difference in a field that has been overlooked, but also access to ongoing career development opportunities to take your career to the next level.

At Spacebox, we believe in creating a supportive and collaborative work environment that empowers our team members to perform at their best. Our mission is to help Hong Kongers maximize the space they have, and we take pride in providing an outstanding service that is second to none.

Don't miss out on the opportunity to work for a company that is revolutionizing the on-demand storage industry in Hong Kong. Join us at Spacebox and be a part of something truly special! Learn more about our service: https://www.spacebox.com.hk/

Who is this for?

An energetic, driven, and willing to work in a young & dynamic sales team. You will not have direct sales targets, and you will fully support the sales team in achieving their sales and performance objectives.

What you’ll be doing?

• Support the sales team to respond to clients timely, including lead assigning and managing response time
• Assist in new clients’ pre-sales & post-sales enquiries by phone calls, WhatsApp or email
• Coordinate and communicate with internal departments to ensure timely order processing & deliveries
• Assist in the preparation and submission of sales quotations and agreements
• Monitor the CRM system and support the sales team to achieve Sales KPI & performance
• Prepare sales-related reports
• Perform any ad-hoc duties as assigned

What are we looking for?

• High diploma or degree holder with at least 5 years of working experience
• Having strong sales/CS experience is a big advantage
• Effective communication and interpersonal skills in both English and Chinese to interact with clients and internal departments by phone calls, email or WhatsApp
• Proficient in using CRM systems, G Suite / MS Office (especially Google Spreadsheet & Excel), other sales-related software & fast typing skills
• Ability to work independently and as part of a team, with a proactive and problem-solving attitude
• Great attention to detail and accuracy in data entry and documentation
• Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines
• Flexibility to adapt to changes and think outside the box
• Immediately available is preferred

Be part of us, you will enjoy :

• 5-days work week
• 14 days annual leave
• Birthday leave
• Discretionary bonus
• Medical insurance
• Dental insurance
• Monthly birthday party
• Happy Friday event 
• Flexible lunch hour
• Open and highly collaborative team, share and learn with your colleagues every day 
• Very flat structure, bring your ideas and the management will always listen
• Dynamic and fun work environment
• Smart casual dress code

Work location : Approximately 5-8 minutes' walk from Kwai Hing MTR station.

We offer competitive remuneration to the right candidate. Interested parties please submit your resume, current and expected salary by clicking APPLY NOW .

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Spacebox. Applicants not hearing from us within four weeks from the date of advertisement may consider their applications unsuccessful. We retain the unsuccessful applications for a maximum period of 6 months.