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客戶服務助理 Customer Service Assistant (西營盤住宅 - The Bonham)


Western District
1 year(s) work experience
$14,800-$17,000/month
Dental insurance / Medical insurance / Bonus / Transportation allowance / New join bonus / Marriage leave / Referral bonus / Compassionate leave

Job Description

工作地點: The Bonham, 興漢道8號

工作時間: 5.5天9 小時工作; 輪早中更 (07:30-16:30 / 13:30-22:30); 輪休

員工福利: 酌情性花紅、$3,000新人獎金、$3,000推薦人獎金、家屬醫療保險、牙科保健、12天有薪年假、17天銀行假期、2天家庭關愛假等

主要職責:

  • 負責大堂禮賓崗位
  • 處理日常客戶或住戶查詢及投訴
  • 協助處理日常電話查詢
  • 與客戶建立關係及維持良好溝通

入職要求:

學歷及專業資格:

  • 中五程度或以上
  • 須持有『保安人員許可證』及『基本保安培訓課程證書』

資歷:

  • 具備一年或以上相關客戶服務工作經驗優先考慮
  • 若具備三年或以上相關工作經驗可考慮聘請為高級客戶服務助理
  • 熟識物業管理運作為佳
  • 熟識電腦操作
  • 能操流利廣東話及英語、略懂普通話
  • 具備良好中英文書寫能力

個人特質:
以客為專、責任感強、工作主動及積極、擁有良好溝通技巧、能建立良好的人際關係

WhatsApp查詢: 2967 2219 

所有資料將會絕對保密,並只用作考慮本集團 / 本公司有關或類似職位之申請。


Job Function
Work Location Western District
Benefits Dental insurance / Medical insurance / Bonus / Transportation allowance / New join bonus / Marriage leave / Referral bonus / Compassionate leave
Education
School Certificate / HKDSE
Certificate / License 須持有『保安人員許可證』及『基本保安培訓課程證書』
Skills Customer service / Problem-solving / Communication
Spoken Language Fluent Cantonese / Fluent English / Basic Mandarin
Written Language Intermediate Chinese / Intermediate English
Employment Type Full Time
Industry Property Management / Consultancy

About company
嘉里物業管理服務有限公司 Kerry Property Management Services Limited
At Kerry Properties, we commit to employing people who are passionate and dedicated. We look for people who always strive for excellence and possess a positive attitude. In turn, we offer our people boundless opportunities in career advancement and realization of their potential.