Senior Operations Officer, Property Asset Management

Responsibilities

• Assist Operations Manager in daily operations and administrative works of the security team
• Monitor the performance and discipline of the security team
• Conduct security inspections and audits of security procedures and incidents
• Recruit on-site building staff
• Arrange duty roster for each managed building of the portfolio
• Design and provide training courses to the security team to ensure premium service to clients, owners and occupants
• Handle complaints, enquiries and requests, and carry out appropriate actions to achieve customer satisfaction
• Attend meetings with clients and IOs, including after office hours if necessary
   

Requirements

• Diploma or above in property management, facilities management, or a related discipline
• At least 3-4 years’ relevant experience in property management or security field
• Holder of valid QAS Security Guard Certificate and Security Personnel Permit (SPP)
• Holder of the Property Management Practitioner Licence (PMP Licence T2) is preferred
• Must work well independently, as well as being a team player
• Self-motivated, hardworking, and willing to learn
• Good communication and interpersonal skills
• Good command of both written and spoken English and Cantonese
• Proficient in MS Word, Excel, PowerPoint, and Chinese word processing

Candidates with less experience will be considered for the position of Operations Officer.

We will offer an attractive remuneration package to the right candidate. Interested parties please click "Apply Now " to submit your full résumé with available date, and current and expected salaries to the Human Resources Department.

Knight Frank is an equal-opportunity employer committed to fostering a diverse workforce and inclusive workplace. We are committed to equal employment opportunity regardless of race, colour, gender, religion, disability, sexual orientation, age, national or ethnic origin, or family status. If you require special assistance during the recruitment process, please email us via email at recruit@hk.knightfrank.com at any time.